Launched in 2013, CTL is the first around-the-clock hotline in America to provide its services solely over text messaging, and it's changing the game for helping young people in distress. Through word of mouth alone, as many as 350 teens and adults now tap out messages to trained volunteer counselors on 741741 every day, and the data from those conversations is providing tantalizing possibilities for how to reach people before a crisis even starts.